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bug #392

open

【H5】【恢复出厂】【出现3次】恢厂未进入恢复出厂流程，显示dangbei页面后关机（需要多次拔插电源线，才能开机）

Added by kai liu 16 days ago. Updated 14 days ago.

Status:
under verification
Priority:
high priority
Assignee:
jianjun zhao
Start date:
03/18/2026
Due date:
% Done:

0%

Estimated time:

Description

[软件版本]
5.0.2.0
https://pan.baidu.com/s/10RcFse0YUGsdDadz6bqZyw?pwd=s8gx s8gx

遥控器版本：HB9261_BT016G-CS-002_OTA_CSH251028_APP_1.3.12850.231102_169CC235.dat

[前提条件]

[复现步骤]
1.进行恢复出厂设置

[测试结果]
1.未进入恢复出厂流程，显示dangbei页面后，未显示“清除中”页面，就关机了（需要多次拔插电源线，才能开机）

[期望结果]
1.正常进入恢厂流程，且正常开机

[概率]
DDR3板子，出现3次（DDR4板子也会出现）

Files

clipboard-202603181823-i22be.png (574 KB) clipboard-202603181823-i22be.png kai liu, 03/18/2026 06:25 PM
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 #1

Updated by kai liu 16 days ago

  • Description updated (diff)
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 #2

Updated by kai liu 16 days ago

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 #3

Updated by kai liu 15 days ago

  • Description updated (diff)
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 #4

Updated by kai liu 14 days ago

  • Description updated (diff)
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